Privacy Policy
Last Updated: 9 April 2025
This Privacy Policy outlines how Asimont Clinic (Ngee Ann Medical Pte Ltd) (“we”, “us”, or “our”) collects, uses, discloses, and safeguards your personal data in compliance with the Personal Data Protection Act 2024 (PDPA). This policy applies to all personal data under our possession or control, including that handled by authorised third parties acting on our behalf.
1. Personal Data We Collect
“Customer” refers to an individual who:
- (a) has contacted us via any channel to enquire about our services, or
- (b) has entered, or may enter, into a contract with us for the provision of services.
“Personal data” refers to data—true or not—from which you can be identified, either directly or indirectly, such as:
- Full name, NRIC or passport number
- Contact details (e.g., address, email, phone number)
- Nationality, gender, date of birth, marital status
- Medical history or consultation records
- Photographs, video or audio recordings
- Employment or financial information, such as credit card or bank account details
2. How We Collect, Use, and Disclose Your Data
We only collect your personal data:
- When voluntarily provided by you or your authorised representative;
- With your consent for the stated purposes; or
- Where permitted or required by law without consent.
We may use your personal data for purposes including, but not limited to:
- Providing medical and aesthetic services requested by you
- Verifying your identity
- Processing appointments, feedback, and transactions
- Managing your relationship with us
- Sending you information on our services, promotions, or events
- Complying with legal, regulatory, or internal audit requirements
- Engaging third-party service providers for service delivery
- Any additional purpose you have been notified of or have consented to
Your data may also be shared with authorised third parties (e.g., healthcare providers, IT vendors, regulators) where relevant to the above purposes.
Even if your relationship with us ends, we may retain and use your data for a reasonable period to fulfil legal or operational obligations.
3. Withdrawing Consent
You may withdraw your consent for us to collect, use, or disclose your personal data at any time by writing to our Data Protection Officer (contact below).
We aim to process such requests within 10 business days, and will inform you of any potential impact on your access to our services. If you choose to cancel the withdrawal, please let us know in writing.
Do note that certain uses of data may still be allowed under applicable law, even after consent is withdrawn.
4. Access and Correction Requests
To request access to or correction of your personal data, please write to us via email. A reasonable administrative fee may apply for access requests, and we’ll inform you of this prior to processing.
We will respond as soon as reasonably possible, and in any case within 30 days, or notify you if more time is needed. If we are unable to fulfil your request, we will explain why (unless exempt under PDPA).
5. Accuracy and Updates
We rely on you to ensure that the personal data you provide is accurate and complete. Please notify us of any changes by contacting us via email so we can keep our records up to date.
6. Protection of Your Data
We implement administrative, physical, and technical safeguards to protect your data from misuse, loss, or unauthorised access. These measures include:
- Secure servers and encrypted storage
- Updated antivirus and firewall protection
- Access control on a need-to-know basis
While no security system is infallible, we are committed to continually reviewing and enhancing our data protection practices.
7. Data Retention
Your personal data is retained only as long as necessary to fulfil the purposes for which it was collected, or as required by law. When it is no longer needed, we will securely delete or anonymise it.
8. Transfer of Data Outside Singapore
We generally do not transfer your personal data outside Singapore. If required, we will obtain your consent and ensure that the overseas recipient provides a comparable standard of data protection in line with the PDPA.
9. Changes to This Policy
This Privacy Policy is reviewed periodically and may be updated without prior notice. You can always find the latest version on our website. Continued use of our services constitutes your acknowledgement and acceptance of the changes.
10. Contact Us
If you have any questions or concerns about our privacy practices, or if you wish to make a request, please contact:
Data Protection Officer
Asimont Clinic (Ngee Ann Medical Pte Ltd)
Email: asimontclinic@gmail.com
Address: 391B Orchard Rd, #14-10 Ngee Ann City, Tower B, Singapore 238874
Telephone: 6518 3700
